![]() If you’ve already re-logged in, please check the specific transaction details for your XSplit purchase. You can view the account you're logged into by going to Help then About on most XSplit apps. If you’ve already relaunched your XSplit app, please make sure you are logged in using the account you’ve used to purchase the license. If you still can’t use the licensed features, here are three other things you check: ![]() The best way to do this is to relaunch the XSplit application you're using. If you have just purchased your license, then you will need to make sure you are synchronized with our server in order for us to update your information based on the license that you’ve purchased. In case you think the information is incorrect, please contact Support for assistance. The License Purchase History shows your current license status and expiration as well as previous licenses you've purchased. To check your license status, simply login and click on My Account on the upper-right of the page, select Account Settings then click on Billing. The changes are done server-side and you will not need to do anything else. When you purchase a license, our system automatically enables the Premium features for your XSplit account. I cannot purchase using my credit card, what should i do?Ĭan I use my XSplit license on a different computer or device?Ĭan I transfer my XSplit license to another account? I bought a license, why can't I still use the paid features? They create community-driven, fully inclusive gaming products that provide all the tools players need to create, discover and connect.I just bought an XSplit license, do I need to do anything else? SplitmediaLabs is an innovative Hong Kong-based software development company that specializes in the creation of multimedia applications and technology.
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